Customer Relationship Manager in WEST END, Queensland for sale

Credit Corp Group is not your average Debt Collection company. We are strong, with offices across Australia, USA and the Philippines. We’re an ASX200 company, with 2 main businesses debt purchase and consumer lending. We’re successful at what we do and Australia’s industry leader in our segment. Our success means that we continue to grow as we expand our businesses organically. At the heart of our business is the fairness, respect and inclusion of all our customers, clients and employees. What is the Customer Relationship Manager role? You’ll be the front line of our debt collection business playing a key role as part of our operation. You'll be a problem solver, so if you're curious and motivated to find answers, this job's for you You'll be given a portfolio of accounts and will spend half your time investigating leads to find out the whereabouts of our customers and the other half working with them to design a realistic way to resolve their outstanding balance. What's in it for you? Our targets are achievable and we will give you all the training required. You don’t need prior collections experience and could be currently working in retail, fast-food, hospitality or trades. We work hard and at a fast pace so being results focused is a must. If you're resilient, understanding and able to overcome objections we'd love to hear from you. Paid extensive and structured training before you start the role – you will be well-equipped Negotiable salary package based on experience with uncapped monthly bonus Our starting salary for a CRM is a base of $48K for someone with no previous corporate experience Nationally recognised Certificate III and IV in Financial Services - on us Potential to move into a senior role in 12 months All of our operational leaders started off as a Customer Relationship Manager, so career progression is just not lip service, we practice what we preach. What are we looking for? Some experience working towards deadlines, sales targets or KPIs in a previous role Clear, confident communicator with the ability to persuade or influence people We work hard so being results focused is a must. Competitive personality, getting a kick out of competing with other teams to earn great bonuses Respect and empathetic to people’s circumstances is a must We value attitude over years of experience, so if you're resilient, understanding, and able to overcome customer objections we'd love to hear from you. If you're currently working in collections, customer service, sales or similar wanting a fresh new start with a growing organisation we want to hear from you. If your current salary and benefits are holding you back from considering other opportunities, please talk to us.